Customer Feedback to
Confident Action

Survey customers at every touchpoint, let AI surface what your customers are actually telling you and move from data to decisions faster than ever - all from one platform.

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Most CX tools help you collect.
Qwary helps you understand.

Understand What's Behind the Score

AI auto-tags themes, detects sentiment shifts, and identifies the key drivers moving your metrics. Your team acts on patterns, not hunches.

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Break Down CX Silos Instantly

Qwary connects feedback across your entire organization. So your CX program tells one complete story.

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NPS That Actually Tells What to Fix

Don't just track the number. Qwary breaks NPS down by segment, service line, and time period and shows you exactly what's pulling it up or down.

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Insights That Reach Right People

Share live dashboards with leadership, ops teams, or clients. Everyone sees what they need, when they need it. No exports, No waiting.

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Build Surveys people actually want to answer

Confident CX decisions start with surveys that capture honest, complete feedback.

AI Survey Creator

Describe what you need. Qwary's AI builds a complete, ready-to-send survey in seconds.

Edit, customize, or launch as-is.

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Conversational Surveys

Ditch the boring form. Conversational surveys feel like a real dialogue, not an interrogation.

Higher engagement. Higher completion. Better data.

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White-Label, On-Brand Design

Your survey should look like it came from you, not a third-party tool. Custom branding, fonts, colors, and domain.

Professional from the first question.

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Session Recording

Watch how users interact with your product, pinpointing areas to improve.

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Banner

Quickly test and refine your designs, ensuring they resonate with your users.

multi-channel surveys

Every channel. Every touchpoint. Every moment that matters. Feedback that reflects the real experience.

REAL-TIME EMOTION ANALYSIS

Capture video and audio feedback. AI reads the feeling behind every word. The insights your surveys never heard.

See What Your Feedback Is Actually Telling You

Collecting feedback is the easy part. Qwary helps you spot patterns, track trends, and surface what needs attention automatically.

Sentiment AI

Every open-text response auto-tagged by theme and sentiment. Key driver analysis shows which factors actually move your NPS, No more reading comments one by one.

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CX Reports

One survey, tagged by campaign. Filter by department, client, or program then roll everything up into a single portfolio view.

No more managing 30 separate reports.

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NPS Analysis

Your company NPS is 42. But which department is dragging it down?

Slice NPS by team, client, region, or service line. Track trends over time and set alerts when scores drop.

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CX Dashboards

Build dashboards in minutes and share them.
Custom views for leadership, account managers, or clients. Quick default reports or fully custom layouts.

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Trends AI

Track how customer sentiment shifts over time. Spot emerging issues before they become fires. Compare periods, segments, or programs to see what’s changing and why.

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AI Text Analysis

Let AI read every open-text response and surface what matters. Auto-extract themes, flag urgent issues, and identify the topics your customers mention most positive and negative.

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Connect Qwary to the Tools Your Team Already Uses

Trigger surveys from Salesforce, see results in HubSpot, resolve issues in Zendesk. Qwary plugs into your CX stack so feedback flows where your team works. No silos, No manual exports.

Seamless Integration for Holistic Product Insights

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Success Stories with Qwary

Qwary’s tailored reporting lets us measure KPIs across every department in our stores. We finally have a clear view of what’s working for our customers and where we need to improve.

Andre Brandimarte

Head of CX @Scelgo S.p.A

Qwary’s in-product surveys let us capture feedback at key moments in the user journey.
Satisfaction and retention have both improved since we started using it.

Alex Schmidt

VP of CX @Bitpanda

We used to piece together customer satisfaction data from multiple tools. Qwary gives us one unified view. The reporting alone has saved our team hours every week

Jennifer Larsen

VP of Client Operations @Instabox

Highly Rated Experience Management Platform on G2