Customer Experience Survey Software

Real-Time CX Insights for Unparalleled Brand Loyalty

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Customer Experience

Create a special experience that your customers will value and remember.

Qwary makes it easy to ask targeted questions, gain actionable insights, and emphasize your focus on customer care. Over time, your brand will be rewarded with impressive returns, higher customer retention rates, and increased revenue.

The Key to Happiness

Easily Measure and Perfect Customer Experiences

Net Promoter Score (NPS)

Increase your sphere of influence and compound customer loyalty.

Net Promoter Score
Customer Satisfaction Score

Customer Satisfaction Score (CSAT)

Summarize the client interaction and track
customer happiness.

Customer Effort Score (CES)

Is the customer likely to keep using and paying for service? Unlock insights.

Customer Effort Score

Video Survey

Create un-skippable, engaging video surveys that put a face to your brand name. Video questions help team members create more personal connections with your customers. Plus, the video survey format is more accessible to all users with looped audio and automated subtitles.

From customers to fanatics

From Customers to Fanatics

Boost your organic marketing reach by turning happy customers into brand ambassadors. With a targeted customer experience strategy, you can reinforce the positive factors that your community loves. It only takes one thrilled client to reach and promote your brand to thousands of friends and family members on social media!

Create a Loyal Community

Take charge of your organization’s reputation and create a sense of community that your customers will love to be a part of. Regular customer pulse surveys are a powerful way to maintain engagement over time. With Qwary, you can empower customers to play an active role in the experience and buy into the process.

Create a loyal community

Unlock Metrics that Matter

Make Personal Connections
Utilize conversational, cutting-edge survey forms for increased engagement and lower drop  rates.
Increase Retention
Build a long-lasting, meaningful relationship where customers feel heard, valued, and understood. At Qwary, we believe that actions speak louder than words!
Adapt to Nuanced Emotion
Do customers love the product but hate the price? Competitor CX tools may call that a ‘neutral’ opinion, but Qwary dives deeper with automated tagging and layered sentimental analysis.
Build Brand Loyalty
Target your surveys and feedback forms for specific projects and programs or gather feedback about the brand as a whole.

Reach Your Customers Anytime, Anywhere

Open Communication through Multiple Touchpoints
Break down customer barriers with conversational surveys using:
Open Communication through Multiple Touchpoints

End-to-End Integration

Qwary connects with your entire ecosystem, so you can access and utilize all of your survey data in one place. Integrate with SalesForce, Hubspot, Zapier, Google, and more.

Interested in API and web hooks? We’ll send the video feedback data directly to you.

End-to-end integration

Better Understand and Serve Your
Customers with Qwary

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