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Customer Satisfaction Survey Software

Real-Time CX Insights for Unparalleled Brand Loyalty

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Create a special shopping experience that your customers will value and remember.

Qwary makes it easy to ask targeted questions, gain actionable insights, and emphasize your focus on customer care. Over time, your brand will be rewarded with impressive returns, higher customer retention rates, and increased revenue.

Common knowledge says to give the people what they want, but it’s not quite that simple. Use CX surveys to turn dedicated promises into visible action. Qwary gives you the tools to discover exactly what improvements, actions, and experiences have the strongest positive impact so that you can make smarter decisions and track progress in real time.

The Key to Happiness

Easily Measure and Perfect Customer Experiences

customer nps score

Net Promoter
Score (NPS)

Increase your sphere of influence and compound customer loyalty.

CSAT

Customer Satisfaction
Score (CSAT)

Summarize the client interaction and track customer happiness.

CES

Customer Effort
Score (CES)

Is the customer likely to keep using and paying for service? Unlock insights.

From Customers to Fanatics

customer satisfaction surveycustomer loyalty survey

Create a Loyal Community

Unlock Metrics that Matter

customer survey

Make Personal Connections

Utilize conversational, cutting-edge survey forms for increased engagement and lower drop  rates.

customer engagement

Increase Retention

Build a long-lasting, meaningful relationship where customers feel heard, valued, and understood. At Qwary, we believe that actions speak louder than words!

customer experience

Adapt to Nuanced Emotion

Do customers love the product but hate the price? Competitor CX tools may call that a ‘neutral’ opinion, but Qwary dives deeper with automated tagging and layered sentimental analysis.

brand loyalty

Build Brand Loyalty

Target your surveys and feedback forms for specific projects and programs or gather feedback about the brand as a whole.

Reach Your Employees Anytime, Anywhere

Open Communication through Multiple Touchpoints

Measure brand loyalty with conversational NPS surveys:

customer survey inisights

ESS Masterclass

Access Qwary’s Proven Survey Tools

text-analysis

Text Analysis

Spend less time analyzing and more time implementing. Qwary’s automatic text analysis tool extracts meaningful comments, measures layers of emotional sentiments, and tags feedback data for stress-free sorting.

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key-drivers

Key Drivers

What brand attributes, programs, products, or services have the biggest impact on your customers? Use CX surveys to get an honest, focused look into the factors that resonate strongly with your audience and hold the most power.

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comparative-analysis

Comparative Analysis

What brand attributes, programs, products, or services have the biggest impact on your customers? Use CX surveys to get an honest, focused look into the factors that resonate strongly with your audience and hold the most power.

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nps-analytics

NPS Analytics

Find out what is driving your NPS score down and what resonates deeply with customers. Unlock valuable communication with a conversational NPS survey that instantly identifies your brand’s promoters, passive customers, and detractors

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Better Understand and Serve Your
Customers with Qwary

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