Customer Experience Survey Software

Real-Time CX Insights for Unparalleled Brand Loyalty

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Create a special experience that your customers will value and remember.

Qwary makes it easy to ask targeted questions, gain actionable insights, and emphasize your focus on customer care. Over time, your brand will be rewarded with impressive returns, higher customer retention rates, and increased revenue.

The Key to Happiness

Easily Measure and Perfect Customer Experiences

Net Promoter Score (NPS)

Increase your sphere of influence and compound customer loyalty.

Customer Satisfaction
Score (CSAT)

Summarize the client interaction and track customer happiness.

Customer Effort
Score (CES)

Is the customer likely to keep using and paying for service? Unlock insights.

Video Survey

Create un-skippable, engaging video surveys that put a face to your brand name. Video questions help team members create more personal connections with your customers. Plus, the video survey format is more accessible to all users with looped audio and automated subtitles.

From Customers to Fanatics

Boost your organic marketing reach by turning happy customers into brand ambassadors. With a targeted customer experience strategy, you can reinforce the positive factors that your community loves. It only takes one thrilled client to reach and promote your brand to thousands of friends and family members on social media!

Create a Loyal Community

Take charge of your organization’s reputation and create a sense of community that your customers will love to be a part of. Regular customer pulse surveys are a powerful way to maintain engagement over time. With Qwary, you can empower customers to play an active role in the experience and buy into the process.

Unlock Metrics that Matter

Make Personal Connections
Utilize conversational, cutting-edge survey forms for increased engagement and lower drop  rates.
Increase Retention
Build a long-lasting, meaningful relationship where customers feel heard, valued, and understood. At Qwary, we believe that actions speak louder than words!
Adapt to Nuanced Emotion
Do customers love the product but hate the price? Competitor CX tools may call that a ‘neutral’ opinion, but Qwary dives deeper with automated tagging and layered sentimental analysis.
Build Brand Loyalty
Target your surveys and feedback forms for specific projects and programs or gather feedback about the brand as a whole.

Reach Your Customers Anytime, Anywhere

Open Communication through Multiple Touchpoints

Break down customers barriers with conversational surveys using:

Market Research Masterclass

Access Qwary’s Proven Survey Tools

Text Analysis

Qwary makes it easy to ask targeted questions, gain actionable insights, and emphasize your focus on customer care. Over time, your brand will be rewarded with impressive returns, higher customer retention rates, and increased revenue.

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Key Drivers

What brand attributes, programs, products, or services have the biggest impact on your customers? Use CX surveys to get an honest, focused look into the factors that resonate strongly with your audience and hold the most power.

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Comparative Analysis

Get to the heart of customer answers and unlock hidden trends. Qwary makes it easy to compare different variables and track subtle behaviors through surveys with choice.

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NPS Analysis

Qwary makes it easy to ask targeted questions, gain actionable insights, and emphasize your focus on customer care. Over time, your brand will be rewarded with impressive returns, higher customer retention rates, and increased revenue.

Learn More

End-to-End Integration

Qwary connects with your entire ecosystem, so you can access and utilize all of your survey data in one place. Integrate with SalesForce, Hubspot, Zapier, Google, and more.
Interested in API and web hooks? We’ll send the video feedback data directly to you.

Better Understand and Serve Your
Customers with Qwary

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